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All rights reserved © NAILBOX 2021-2022
• What is the minimum order amount?
-You can place an order for any amount.
• Can I place an order by phone?
-Yes, we will be happy to help you place your order and give you the necessary advice. Call us directly: +35799984289 (Monday to Saturday 8:00 am to 7:00 pm, Sunday closed)
This Privacy Policy describes how your personal information is collected, used and communicated when you visit or purchase https://nailshop-cyprus.com (the “Site”).
PERSONAL INFORMATION
WE COLLECT When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some of the cookies installed on your device. In addition, when you browse the Site, we collect information about the individual web pages or products that you browse, which websites or search terms direct you to the Site, and information about how you interact with the Site. We call this automatically collected information “Device Information”.
We collect information about
devices using the following technologies: – “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information on cookies and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” to track activity on the site and collect data, including your IP address, browser type, internet service provider, link / exit page, and stamp date / time.
– “Web beacons”, “tags” and “pixels” are electronic files used to record information about how you browse the site.
In addition, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, billing information (including credit card numbers), email address, and telephone number. We call this information “Order Information”.
When we talk about “personal information” in this privacy policy, we are talking about both device information and order information.
By subscribing to the Https://nailshop-cyprus.com text notifications, you agree to receive automatic marketing text messages from us about our products and services at the phone number you provided when you signed up and that messages may be sent using an automated telephone system or other technology. The frequency of the messages is repeated. Consent is not a condition of purchase. Message and data rates may apply. Answer STOP, END, CANCEL, UNSUBSCRIBE or KIT to opt out and HELP for customer support. You may receive an additional text message confirming your decision to opt out. You understand and agree that an attempt to opt out by any means other than text messages from teams to opt out of the election above is not a reasonable opt-out.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the order information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging shipping, and providing you with invoices and / or order confirmations). In addition, we use
this ordering information for: – Communicate with you;
– Show our orders for potential risk or fraud; and
– In accordance with the preferences you have given us, provide you with information or advertising regarding our products or services.
We use the device information we collect to help screen us for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our website (for example, by creating analytics on how our customers view and interact with the site, and measure the success of our marketing and advertising campaigns).
SHARING YOUR
PERSONAL INFORMATION We share your personal information with third parties to help us use your personal information as described above. For example, we use Shopify to power our online store – you can read more about how Shopify uses your personal information here: https://nailshop-cyprus.com/privacy. We also use Google Analytics to help us understand how our customers use the site – you can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/ … You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We use the functionality and cookies of Google Adsense on our sites in order to measure the use of the site and to be able, both we and Google, as well as other advertisers working with Google Adsense, to present you with ads that interest you as a user. With these cookies, an anonymous identification number is assigned to your browser and information is collected about the ads that appear in your browser and the access to them. The information generated by the cookie about the use of websites is usually transmitted to a Google server in the USA and stored there. The main
Below is information about how “Nailshop-cyprus.com” use cookies and other similar technology on this website.
What is a Cookie
A cookie is a small piece of data (text file) that a website asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first party cookies. We also use third party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts.
Why do we use cookies and similar technologies?
Cookies do a lot of different jobs, such as letting you navigate between pages efficiently, remembering your preferences and generally improving the user experience. They can also help to ensure that the advertisements you see online are more relevant to you and your interests.
More specifically, we use cookies and other tracking technologies for the following purposes:
Assisting you in navigation;
Assisting in registration to our events, login, and your ability to provide feedback;
Analyzing your use of our products, services, or applications;
Assisting with our promotional and marketing efforts. (including behavioral advertising)
You can opt-out of each cookie category (except mandatory cookies) by clicking on the “cookie settings” button.
List of cookies we use:
Our website will set several types of third-party cookie, and we do not control the operation of any of them. The third-party cookies which may be set include:
Hotjar Heat Maps & Recordings (Hotjar Ltd.)
Hotjar is a session recording and heat mapping service provided by Hotjar Ltd.
Hotjar honors generic „Do Not Track” headers. This means the browser can tell its script not to collect any of the User’s data. This is a setting that is available in all major browsers.
Personal Data collected: Cookies, Usage Data and various types of Data as specified in the privacy policy of the service.
Place of processing: United States – Privacy Policy.
Google Maps widget (Google Inc.)
Google Maps is a maps visualization service provided by Google Inc. that allows this Application to incorporate content of this kind on its pages.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy.
Google Analytics (Google Inc.)
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy
Google Analytics with anonymized IP (Google Inc.)
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
This integration of Google Analytics anonymizes your IP address. It works by shortening Users’ IP addresses within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the complete IP address be sent to a Google server and shortened within the US.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy
Google AdSense (Google Inc.)
Google AdSense is an advertising service provided by Google Inc. This service uses the “Doubleclick” Cookie, which tracks use of this Application and User behavior concerning ads, products and services offered.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy.
Google Maps widget (Google Inc.)
Google Maps is a maps visualization service provided by Google Inc. that allows this Application to incorporate content of this kind on its pages.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy.
Customer Satisfaction is Our Priority
At NAILBOX SHOP we strive to make you completely happy and 100% satisfied both with your purchase and with our service. We do our best to ensure that you have an easy and enjoyable shopping experience and remain our returning customer for years to come. In rare cases when you get a product that doesn’t match you don’t like, or you received not what you expected or the item doesn’t fit in your space, our professional and experienced Customer Service team will help you with your return regardless of whatever the reason is. At NAILBOX SHOP our goal is to provide you with a product that you want, and we are proud to offer one of the best return policies in online business. Besides, with our large selection of brands and products you’ll easily find what you want and what is right for you and your home.
Changes to your Order(s)
To avoid any extra fees, in case you want to make any changes / modifications to your order (for example, add and/or remove item(s) or cancel your order, whether in full or in part, please make sure to do so ONLY within twenty four (24) hours from the time of the order. Upon expiration of said 24-hour window, you may be liable for any extra fees/charges/costs, including, but not limited to, restocking fee(s), shipping back costs, unloading from/loading back into the truck costs, warehouse labor costs (whether hourly and/or fixed), labelling costs, truck fees, gas surcharge(s), etc. in regards to any and/or all change(s) / modification(s) to and/or cancellation of your order(s).
Order Cancellation(s)
Since we are committed to our customers, we implement expedited order processing. With that in mind, there is a 24-hour (from the time of the order) limitation to cancel it – we will not charge the card for 24 hours from the time of the order. To ensure customer satisfaction, when contacting us after hours, please send us an e-mail + text message or leave a voice mail. Such 2-step verification of cancellation will ensure that we do not place the order with the manufacturer and, thus, avoid restocking and/or other applicable fee(s). If cancelled later than 24 hours from the time of purchase, a 25% restocking fee plus applicable shipping and storage costs (approximately €4 – €10) may be charged. Order cannot be cancelled once prepared for shipment or shipped. Usually, it takes 7-10 business days for the refund to post to your bank account. Cancellations may be made either via e-mail or phone (followed by e-mail order cancellation request). Most cancellation requests are reviewed and responded within 1-3 business days.
14-Day Standard Return Policy
In case you want to return an item purchased from NAILBOX SHOP for any reason, you can do so within 14 days following the date when your order was delivered to you, however, provided that such item is in new condition, in original packaging (we recommend to keep all original packaging for 14 days after merchandise delivery) and, if applicable, has all original product tags as well as that such an item has not been assembled, installed, used and/or modified – returns not meeting criteria herein will not qualify for refund. NAILBOX SHOP is not responsible for any damages and issues, including, but not limited to fading, losing stitching, tearing, breaking of any item you purchased from us after 14 days from the delivery date.
For exclusions to our 14-Day Standard Return Policy, please see Return Restrictions and Non-Returnable Items below.
If customer refuses delivery for any reason, including, but not limited to, item not fitting in designated space (please make sure to carefully check product dimensions available on our website prior to placing your order) or if merchandise cannot be delivered for any reasons, including, but not limited to, wrong address and/or contact information provided to us, intended recipient not being able to accept and/or sign for delivery or being away from designated delivery address that we have on file, this will not be considered a return – instead, it will be considered a missed appointment or refused delivery, respectively – and the terms and conditions set in our Shipping Policy shall apply.
Payment by credit card on the website is one of the fastest, most convenient and secure payment methods in our online store.We accept Visa Card and Master Card.
Pay in Store ( available for shop in Paralimni )
Payment method where customers make payment for their order at the time of pickup from the Paralimni .In our shop in Paralimni we accept cash, credit cards and cheques.
Payment method where customers make payment for their order at the time of delivery in the nearest for customer currier office. Shipping cost – 3€. Orders over €50.00 don’t have delivery expenses. We cooperate with ACS and Travel express currier companies.
If the customer prefers delivery to a specific address (at the place of work or residence) the delivery cost is paid in full by the customer.
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